Support · FAQ

Frequently asked questions

Can't find what you need? Message us at +91 96700 42557 and we'll answer directly.

How do I get started with Scaaleup?+

Message us on WhatsApp with a short description of your business and what you're looking for. We'll set up a quick call to scope the right service and share a proposal.

Which services can I combine?+

Most clients combine two or three services — for example WhatsApp automation with digital marketing, or an AI voice agent alongside social media management. We'll recommend a combination based on your goals, not sell you everything at once.

How long does WhatsApp API setup take?+

Business verification and initial setup typically takes a few business days, depending on how quickly Meta approves your account. Automation flows are built in parallel so you're not waiting twice.

Do I need technical knowledge to use the AI Voice Agent or WhatsApp automation?+

No. We handle the setup, training and integration. You'll get a simple dashboard or regular updates, and our team manages the technical side.

What's included in the monthly reporting?+

Depending on the service, you'll get metrics like response times, engagement, leads generated, or campaign cost per lead, along with a plain-language summary of what worked and what we're changing next.

How do I cancel or pause a service?+

Message us on WhatsApp or email and we'll confirm the pause/cancellation date. See our Refund Policy for details on billing cycles.

Do you offer one-time projects or only ongoing plans?+

Both. eBooks and one-off campaigns are typically project-based, while WhatsApp automation, voice agents, social media and marketing are usually ongoing monthly engagements.

How can I contact support directly?+

WhatsApp or call us at +91 96700 42557 — this is the fastest way to reach the team.

Still have a question?

We reply personally, usually within the same day.

Ask us on WhatsApp
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